Frequently Asked Questions

Below you can find the answer to some common questions we get.  If there's anything else you'd like to know, please get in touch!

Where are we based??

We are now based between Winnards Perch near St Columb Major, just off the A39.  POSTCODE- TR9 6DH. 

How much does it cost??

£13.00 per person per hour for a public session. (Plus an online booking fee).

Children 4 and under are Free of charge with a fee paying adult.

Carers (Supporting a person on slide) are Free of charge with proof of DLA/ Carers ID.

To book the free place, do not include them in the number of adults/ children sliding, add them on in the ADD ON section. The waiver form will need to be signed on the day for these places

New Local loyalty cards available this season.

If you want extra time please book the next session as well but inform the reception staff at check in to make sure your wristbands are correct.

Do I need to book?

We operate by a pre booked system, allowing you to book in advance for public sessions. All availability is loaded on our booking system so if there isnt any places showing then we are full. All cancellations go straight back on the system so please keep checking. We do not operate a wait/ reserve list, sorry. 

Private lane bookings

We do offer private sessions but these are to be booked directly with us via email. Please email These sessions are at 5-6pm only once the public have gone home.

Two lane use is £225 minimum for the first 15 sliders or less for an hour. Any additional sliders can be added for £13PP. Please note there maybe other sliders on the two other lanes. 

If you would like exclusive use of the four lanes, we offer a discounted rate of £420 minimum for the first 30 sliders or less and any additional sliders are charged at £13pp.

We require a £50 deposit for 2 lanes or £100 deposit for 4 lanes for private groups, this is NON REFUNDABLE due to the size & cost of the booking. 

The final payment can be paid on the day but must be paid in one transaction. We ask for private groups to pay the lead booker in advance. 

Waiver forms for groups can be signed on the day or emailed in advance for large school, groups and clubs.

If your group is from a school, club or local group please email us at for further information.

How long do I need to arrive before my session??

Each sessions starts on the hour generally from 10am until 4pm and we recommend your group arrives at least 30 minutes before. Please come to reception when your whole group has arrived on site with your booking confirmation name/ confirmation resdy, staff will check you in and issue you your wristbands. Please make sure everyone in your group has signed the waiver either via Eola (Public sessions only) or via your group organiser. Everyone must watch our safety video before arriving on site and fully understands the rules.

If you arrive late for your session, unfortunately, you will have less time on the slide, its your responsibility to get to us on time. Please allow plenty of time to travel safely. No refunds will be given.

Please note last & final slides will be called after 50 minutes of the session so the next session can start promptly on the hour.  

Refund Policy for Public sessions only?

For public sessions only,  we have a 72 hour cancellation policy, if you cancel within this time you will lose your payment. If you give us more than 72 hours notice, we will credit the payment, to be used at a later date, or offer you a 50% refund of the full amount. If you were to give us 7 days notice, we will then refund the full amount or put it as credit to be rebooked another time.

If we are forced to close due to covid or adverse weather conditions you will be offered a full refund or credit to rebook. 

We will contact the lead booker in the morning via email if the session is cancelled, if you havent heard from us then please presume your session is going ahead. We will post on our social media platforms. We check many weather forescast, please note some weather forecast online arent as reliable as others so if your unsure about your session please check your emails rather than not turning up - you will be classsed as a NO SHOW and there will be NO REFUND OFFERED. We still operate in the rain. 

If we cancel, In these circumstances we will get in contact with the the lead booker by email first and then will call the number provided directly to rearrange or refunds but please be patient.

Only book if you accept these terms and conditions.

If you need to change or require a refund these requests must be emailed to

What happens if we have to close due to bad weather? Safety always comes first!

Unfortunately, our British summer weather isn’t always how we would like it to be and we cannot operate in high strong winds or if there is thunder and lightening over head. Sometimes we have to make a close call last minute as the weather can at times be very changeable, localised and unpredictable. Safety always comes first. If there is a sudden change in weather, we may need to close or pause sliding without notice.

However, we are always keeping a good eye on the weather and usually we know in advance if we need to close, we advise checking on our Facebook and your emails before leaving. It maybe ok in your area but very different to our site.

If we have to cancel, the leader booker will receive an email first and then the admin team will call the lead booker to rearrange your booking or organise a refund. If you havent heard from us then please still travel to site for your session. 

Ps weather reports change very quickly so we will make the decision early morning. 

We still operate when it raining- you are going to get wet anyway.

Disclaimers and safety rules

When you book online for public sessions you will be asked to fill out an online waiver after making the booking, if your booking has multiple sliders please log into our booking site (Eola) and invite family and friends to sign their own waivers or their childrens waivers before arriving on site. If you struggle to complete the forms please dont panic, they can be done on the day but it is easier and quicker at reception if they are completed in advance. 

We ask you to watch and get the others in your party to watch our online safety video before you arrive on site. This can be viewed on our website, Facebook page or on our YouTube channel. It's the lead bookers and parents responbiliity to make sure everyone in your party has watched the safety video.

Wristbands will not be issued to your group unless a disclaimer is signed for each participant.

 It is the parent’s responsibility to make sure their children understands and abides by the rules.

Please supervise your children at all times. 

Whilst sliding together is fun, its does impose an increased risk of injury. If you sustain any injury this must be reported to us on the day whilst you are onsite so we can create an accident report. Trained first aiders are on site at all times. 

Anyone not obeying the rules, not listening to staff or being rude to staff members will be asked to leave the slide and site immediately without a refund. We have the right to refuse admission to the slide or site at anytime.

If you turn up on the day without a booking and we have availability,  a disclaimer will be required for every slider to be signed before you slide and you will be required to watch the safety video

Age limit? 

Riders must be at least 5 years old to ride alone, able to climb over the safety barriers, able to swim and confident in water. Please supervise your children at all times.

Children 4 years and Under can ride for free with a fee-paying parents or guardian over 18 years old. All minors must have a waiver signed by a parent or guardian. The enjoyment levels of young children will vary between child to child hence why we dont charge for children 4 and Unders. 

Can everyone make it to the bottom splash pool?

Part of the fun of the slide is making it to the pool but it does take some practise and a little technique. BUT IT CAN BE DONE!! Please note we are a popup business, operating in a field, we are not a waterpark.

Younger children may struggle to slide the whole length due to size and weight. However, they can slide on the inflatable tubes with parents, guardians, siblings and friends to help, we love seeing groups of people enjoying the challenge together. Staff are always happy to give tips and advice to help you.

Can I slide if I have a medical issue or pregnant?

We strongly advise not to participate if you are pregnant or have pre-existing injuries ie, back, neck, knee etc.. It is the sliders responsibility to seek advanced medical advice in regard to pre-existing medical issues.  A waiver will be required to be signed for all sliders prior to sliding.

Opening times

We will be open for May Half Term (Saturday 25th May 2024 until Sunday 2nd June), weekends in July and then From Saturday 20th of July until early September we will be open 7 days a week. Our general daily opening times are 1Oam until 5pm. Last hour session at 4pm.

Please keep an eye on our Facebook page and website for last minute announcements and booking slots. 

Car parking

FREE car parking is available on site. Please look out for our yellow flags. Please drive at a maximum of 5 mph on site.

Please note, we are not responsible for any damage or loss to any vehicles parked on site.

What should I wear?

Wetsuits are advisable but not essential.  We do offer wetsuit hire but do have a small selection so cant gaurantee wetsuits for everyone. The cost is £5 for 13 years & up/adults or £3 for children. We ask for a driving licence to be left at reception to guarantee their return. 

If you woudl like to buy wetsuits we highly recommend our friends at North Coast wetsuits who have a wide variety of their own branded wetsuits and a handful of selected brands. Buy online or pop and see them, details on their website. 

However, you can wear anything you don't mind getting wet in (I.e. long sleeve tops/ leggings/ thin trousers). The bottoms must NOT have any zips, buttons or sharp edges/ rivets. Wetsuits or kids swim suits with zips at the top is fine. 

Please note there is a risk of fiction burn so we advise you to cover up exposed skin.  NO foot wear like trainers or sandals or socks allowed. Wetsuits boots are ok thou. All jewellery must be removed if possible or covered with a plaster, please ask at reception.

You can wear your glasses; however, this is done entirely at your own risk.


You can use waterproof cameras, phones and Go pro’s etc but you use or wear them at your own risk. We cannot be held responsible for any damage to devices.

Please ensure you respect other peoples privacy whilst usings cameras or phones on site. 

Can I bring friends and family?

Yes, spectators are free of charge and are more than welcome, we have a few picnic benches on site but you are more than welcome to bring your own camping chair or picnic blankets. We sell a selection of snacks, hot and cold drinks on site. We are more than happy for you to bring a picnic but we ask for you to take your rubbish back home with you afterwards.

Can I bring my pet?

Yes, well behaved dogs are welcome. Please don’t leave them in hot cars. Dogs must be kept on a lead at all times and must not be near or climb/ jump on the inflatables. Please clean up any dog mess and take your rubbish home. 

Lost property?

All lost and found items found on site will be kept in reception until the end of the season. We will post on Facebook details of any items still unclaimed at the end of the season. Anything of value will be handed to the local police station.

Alcohol/ Drugs

No alcohol is sold on site and anyone under the influence of alcohol or drugs will be refused admission to the slide and asked to leave the site premises.

Inflatable ring/ Bodyboards

We provide a selection of body boards and inflatables for you to use which is included in your slide fee. But please share with other sliders and return the items to the equipment bay when finished. 

We are happy for you to bring your own Body boards and inflatables but please check with the staff first before using as some types don’t work.

We are happy for you to double up on the inflatable rings but single riders only on body boards. If you reach the splash pool at the very bottom, please roll off the equipment as you enter the pool area to reduce speed.

Changing area / Toilets

We have Porta loo style toilets on site and basic changing room facilities. Please come slide ready or change by your cars. Please store and leave your belongings in your cars or with family or friends.  We can look after car keys in reception. We are not liable for any loss of property.

How is our water cleaned and is it treated??

We have an water sanitising system in place and the water is treated with chlorine. We follow the Swim England’s guidance regarding chlorination levels which enabled us to operate in a safe manner. As we are located in a field sometimes the pool can look murky/muddy due to mud and grass entering the splash pool zone, don’t worry the chlorine level are monitored regularly and will still be protecting all our customers. As the water is chlorinated we do advice all participants to shower once home. Due to Chlorination there is always a chance of colour leaching / staining from our equipment or dulling of your clothes / wetsuit, unfortunately we have to chlorinate our water to keep you safe, we recommend washing all clothes worn once you return home. 


Due to the extreme amount of rain Cornwall has had and lack of Sunshine this summer 2023- our site is muddy due to the rain. Unfortunately that is making the water look muddy in colour. The water is still Chlorinated and running through a cleaning system but until we get a long period of sunshine, the site will not completely dry out! So mud on people’s feet is going into the slide which is coming up under the artificial grass everyone is walking on. 

We recommend showering when home!

Please note we have a hard standing car park so parking and getting on & off site isn’t a problem.

Equipment sanitisation

Equipment should be returned to the equipment bay once finished. The slide amd equipment is cleaned on a regular basis.